Cedarwood Veterinary Clinic

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  • 5.0 star rating
    10/17/2017

    I have been taking my animals to Cedarwood Veterinary Clinic for over 15 years, and I am very pleased with the level of care which they consistently receive. The staff are all animal lovers, are caring, knowledgeable and my animals receive the type of veterinary care which they are need of.  I am very grateful .

  • 2.0 star rating
    4/7/2018

    This is the second time we have been to this clinic with our puppy. We were called and notified our Bruce needed his rabies. When we arrived the receptionist was rude about the appointment letting us know he was 10 days too young but the vet may do it anyway she also wanted Bruce to have his puppy shot as she indicated they were behind. We bought his 2nd and 3rd puppy shots from the feed store and administered them ourselves, so he didn't need them done at the clinic. While explaining this to the receptionist she continued to be very rude. The tech was amazing and really enjoyed the time with her. The vet was also off his game when compared to the first visit with Bruce. He didn't really evaluate or check him out other than to determine if he can give the shot. They were very off point today but the tech was a joy!  Will reconsider finding a new Vet.

    Comment from Megan M. of Cedarwood Veterinary Clinic
    Business Customer Service
    4/12/2018 Cheyenne and Kenneth,
    Thank you for taking the time to speak with our hospital manager regarding…
    Read more
  • 1.0 star rating
    4/3/2018

    Since this vet is closest to me I decided to give it a try. For my first experience I took my kitten who I knew was very ill and I didn't get any answers. The guy vet I dealt with was not proactive and didn't do anything that day so I took my kitten elsewhere and got answers immediately. I then went in another time to give them a second try for my older cat who cut his paw and was bleeding. I saw the same guy vet who again just talked and talked in circles and was again not proactive. I could've found more information if I did my own research. I took him to Cedarwood to see a VET who should be an expert on what to do. Again, I went back to my original vet and got immediate answers and proactive help. Not to mention, my sick little kitten that I had taken in previously to this vet got brought up (whom we had to put down) and the guy vet said to me "yeah I sensed that he had something like that" but yet did nothing about it. I will not give this vet a third try. A waste of time and money.

    Comment from Megan M. of Cedarwood Veterinary Clinic
    Business Customer Service
    4/5/2018 Drea, we appreciate your feedback and are sorry you were not satisfied with your visits.… Read more
  • 5.0 star rating
    4/6/2017

    I took my four legged baby in for an exam and to get vaccinations. They were really friendly and quick to get me an appointment. Max was happy to be there, he wanted to meet everyone. The care was amazing and we didn't have to wait long to be seen. They answered every question I had. They didn't leave a huge dent in my wallet.

    I would refer them to anyone.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    4/10/2017 Thank you for your feedback! We can't wait to see you and Max again soon!
  • 5.0 star rating
    6/17/2017

    I was a walk in to the clinic no appointment and they were able to see my poodle in no less than 15 minutes. Great experience, friendly staff.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    6/20/2017 We are so glad to hear your first experience with our clinic was a great one, Ruby. We look forward… Read more
  • 1.0 star rating
    3/21/2017

    We recently moved here from out of state. My 11 year old German Shepherd gets a monthly injection of Adequan for his bad hip. Back home in California, I would bring him to our vet clinic anytime for his injection. He didn't need an appointment as a vet tech gave him the shot and it only takes about 2 minutes.  There was no charge. I always supply the Adequan and syringe.

    I started taking him to Cedarwood for his injections. I had to make an appointment every month, and a vet - usually Dr. Mark Terry - gave him the shot. I wasn't charged. I didn't understand why an appointment with a vet was necessary. Giving injections is something any vet tech can do, but that was okay. It's their clinic, so they're entitled to do things however they chose.

    On about our 6-7th visit, we were put in an exam room and kept waiting a long time. Dr. Terry and the vet tech were standing right outside the door. Dr. Terry was just finding out he wasn't being paid for that 2 minutes of his extraordinarily valuable time to administer the injection and wasn't willing to see us. [Never mind that Dr. Terry had seen all 3 of my dogs just a month or so before, and the bill had been $440.00. His attitude, apparently, was: what have you done for me lately? Finally, the vet tech came in, gave my dog his shot and said that they weren't charging me this time, but they were going to discuss this matter with the business manager and there would probably be a "small charge" in the future. I had no idea why I had even been seeing a vet for such a simple and routine procedure in the first place, but this whole thing was so petty and so badly handled, it was a very negative experience.  

    Then, about a month or two later, I was running low on Rimadyl for this same dog. I had a prescription for it from my vet in California and was waiting on delivery from 1-800-PetMeds, but I was afraid I would run out before it arrived. I called Cedarwood and asked if I could buy maybe 6 of them to see us through just until his Rimadyls arrived. After all, he was already a patient at Cedarwood and had been treated for the same condition for which he need the Rimadyl. The receptionist said she'd have to discuss it with Dr. Terry, and she'd call me back. I told her to ask Dr. Lauer, not Dr. Terry. We had seen Dr. Lauer once before, and of course, I had no intention of seeing Terry again. EVER!!!

    She called me back that afternoon and said that Dr. Lauer said I'd have to make an appointment to bring my dog in for blood work. An appointment: cha-ching goes the cash register. Blood work: cha-ching goes the cash register. And for 6 lousy Rimadyls that had already been prescribed by another vet for an old dog who they already knew had a bad hip? Seriously???

    I saw their new vet, Marcus Martin one time as well. He was pushing blood work really hard when my dog has just started taking Rimadyl. I kept telling him he had just STARTED taking it, but he simply wasn't listening. I can only surmise that they do their blood work in house, so it's a big moneymaker for them, and that's why they're always pushing it so hard.

    I would not recommend this place to anyone. They are interested in your checkbook. The animal is optional.

  • 5.0 star rating
    9/10/2017

    I brought in my dog , that I had just rescued from a shelter in Texas, in due to  Kennel cough.  I was able to get an emergency visit scheduled with in 90 minutes of my request.  The staff was amazingly caring, very knowledgeable, and wonderful to deal with.

  • 5.0 star rating
    2/10/2016

    I can't say enough good things about this practice. I had a cat with a severe eye injury and an imminent international trip, so needless to say I was stressed.

    Dr. Grossman was incredibly wonderful. He squeezed me in for appointments when Mannis (my cat) looked worse, he made referrals, suggested I get a longer term vaccine (which was cheaper) and even didn't charge me for an eye stain in a follow up appointment. He did unofficial phone consultations! I found the flat vet fee very reasonable, and was always was greeted with friendly faces. When I waited in the car for one appointment (dogs in lobby were stressing the cat) they came out to get me in the car!!

    I can't tell you how reassuring it is to find a knowledgable, kind, honest, and above-and-beyond vet. And price-wise, a friend told me her vet's flat fee and it was triple Cedarwood's.

    Seriously, go here and you won't be disappointed.

  • 1.0 star rating
    7/26/2017

    i've been taking my dog to cedarwood since we moved here. i will not return after today. the vet tech (though sweet) was extremely scattered and stressed. the vet was rushing though our appointment and when it was time to check out the front desk woman was extremely rude and "lost" my estimate and tried to charge me $280 when it was estimated to be $220. after arguing with her for 10 minutes we left feeling rushed, frustrated, and like they truly didn't give a shit.

  • 5.0 star rating
    10/21/2015

    Just relocated back to Santa Fe with 2 dogs and a kitten I had found on the hi-way in South Dakota. Staff and vet are fabulous, friendly and competent. If you are looking for a vet in SF, you need look no further!
    Carolyn C

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    10/22/2015 Thank you for sharing your kind review, Carolyn. The qualities you described are things we strive to… Read more
  • 5.0 star rating
    5/15/2016

    We brought our dog in 1 day after arriving in Santa Fe with some stomach issues. It was a Monday and we were able to get in that morning. The staff & vet were great. Some issues arose post visit and we returned the next day but everything turned out to be okay and we were reassured of this after another exam. The vet prescribed an Rx and some probiotics and our little sweetie turned out just fine. Our dogs are our de facto kids. And we are always looking for the best care where ever we may be living. That said its a bit nerve racking when out of town and something arises. Cedarwood is a veterinary clinic I would recommend to residents and out of towners alike. We stayed at Las Paloma's where they asked for an update of our dog and for business cards if we were happy with the vet clinic. I grabbed a handful. We plan to relocate in the next few years down to Santa Fe and we already found our new vet. Thanks Cedarwood.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    5/18/2016 Hi Michael, we are delighted to have been able to care for your bundle of joy! Thank you for your… Read more
  • 5.0 star rating
    6/25/2016

    We had a great experience here with both Dr. Lauer and Dr. Grossman. We brought our small dog for a surgery for Cryptorchidism. They did a thorough exam and also found and gave treatment for an eye infection. They care and tenderness they gave to my nervous little dog was so sweet - I only wish my human doctors had such bedside manner. Because we were only in town for 2 weeks, they thoughtfully scheduled the surgery for the next day, and helped make follow-up appointments within our time frame. Everyone from the Vets, the vet techs, and the reception staff were friendly, organized, and thorough. I particularly appreciated the itemized review of the bill before any procedures were performed, so there were no surprises.  I found this clinic by "crowd-sourcing" my friends in the area, and was not disappointed. I recommend to others.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    6/28/2016 Hi Rachel, thanks for sharing your experience! Please keep us posted on your pup's progress and if… Read more
  • 5.0 star rating
    11/12/2013
    • First to Review

    I've been taking my pets to Cedarwood for over 20 years. The entire staff is so caring. The vets are highly qualified and treat pets and owners alike with care and respect. I wouldn't take my pets anywhere else.

  • 5.0 star rating
    3/4/2016

    I want to thank the Staff of Cedarwood!   You were Awesome!!!   Arf, arf, Samson Blue

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    3/8/2016 Thank you for sharing your kind words, Kimberly. We hope to see you again soon!
  • 5.0 star rating
    5/25/2014

    Really friendly staff at a very affordable price! They got my new puppy in for his 2nd vaccines and allowed me to take our rescue pup in too and checked her out as well at no fee! I really appreciated the flexibility with scheduling them both.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    6/10/2014 Thank you for your kind review, Kaytea.  We are happy to hear you enjoyed your experience with our… Read more
  • 5.0 star rating
    10/19/2014

    As far as I'm concerned this is the best vet in town.  My pets have had the best care available and I can't imagine going anywhere else.  If I have a problem they always manage to find an appointment for me.  Darrell is the backbone of the place and is the true miracle worker keeping every thing in order.  Thanks Darrell!  I would not hesitate to recommend this veterinary clinic.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    11/9/2014 Hi Luaan, thank you for your wonderful review. We are glad to hear you have enjoyed your experience… Read more
  • 1.0 star rating
    5/2/2014

    Made an appointment to have my pure breed poodle puppies tails docked and dew claws removed with Dr. Lauer. And when I got there, she looked for excuses not to dock the tails if they were not going to be show dogs, and wanted proof of the mother being AKC registered and asked where the father was. Dr. Lauer was very unprofessional and rude and was a huge waste of time because the puppies should have their tails docked within a four day period. Never have I been to such a unprofessional vet!

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    5/8/2014 Thank you for your comments on our hospital, Kayla.  We are sorry to hear you did not enjoy your… Read more
  • 5.0 star rating
    12/14/2014

    We have been using Cedarwood for the last 7 years for all our pets, always receiving great loving care. I would highly recommend them to any pet owner.

    Comment from Katherine W. of Cedarwood Veterinary Clinic
    Business Manager
    12/26/2014 It is an honor to have had you and your furry friends as a part of our clinic family for the past 7… Read more
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